Terms and Conditions

Coats that are made to order unfortunately cannot be returned as they are made to your dogs requirements and chances that someone with the same size dog wants exactly what you want are slim.
Standard products can be returned within 10 days if unworn and in new condition.
Postage for all returns must be paid by you, the customer.
If you have any issues with any of my product please email me first and I will try my best to put it right quickly.
I am only a one woman operation so I kindly ask you to be patient if you don’t hear from me straight away. I aim to please and will try my best and get back to you within 1 day.